ZoomInfo has been licensed by the Nice Place to Work Institute for the fifth consecutive yr, a designation that acknowledges our excellence in a number of areas of office well being. Nice Place to Work benchmarks hundreds of organizations yearly, which makes incomes its certification a big achievement.

We’re particularly proud provided that, between natural development and acquisitions, we’ve got greater than doubled our worker inhabitants previously 18 months — from about 1,200 workers to over 2,500. Speedy development sometimes comes with rising pains and cultural disruption, however as an organization, we’ve labored extremely arduous to protect and develop a tradition that places workers’ success on the coronary heart of all the pieces we do. 

That’s to not say we didn’t face hurdles. Since DiscoverOrg acquired ZoomInfo in 2019 and merged two information powerhouses, we’ve got acquired and built-in seven different firms, various in dimension from 15 workers to 150, with workplaces from coast to coast within the U.S. Our acquisitions have additionally expanded our worldwide footprint to incorporate workplaces in Canada, India, and Israel. 

The realities of COVID-19 well being restrictions additionally made our 2021 Nice Place to Work certification evaluate distinctive: 

• Greater than half our workers joined ZoomInfo in the course of the pandemic
• Most of our workers had by no means met one another or their management in particular person
• Our distant workforce was collaborating throughout 15 time zones 
• We had onboarded greater than 200 new workers from latest acquisitions

How did we navigate all these limitations as we aimed to scale our tradition? First, we began with the essential constructing blocks of tradition: our values.

We Are Values-Pushed

Our values information our decision-making in terms of packages and practices that have an effect on our workers. We guarantee each new worker understands our values even earlier than their first day on the job, so that they have a transparent concept of what it means to be a ZoomInfo worker. We imagine this lays the groundwork for a profitable tradition, which we then reinforce in our day-to-day work by aligning our behaviors to our values.

• Distinction Makers. We embrace innovation and attempt to be 1 % higher every day. We need to be the most effective place to work and the most effective place to be a buyer.
• One Staff with One Dream. We’re collaborative and inclusive. We don’t waste time on issues that don’t add worth, nor will we waste expertise by burning cycles on unhealthy processes. We acknowledge exemplary work usually and have a good time our successes.
• Outline New Possibles. We’re keen to take calculated dangers. We aren’t siloed. There aren’t any politics. Each day, we glance past what is feasible and outline a brand new path.
• Get Stuff Executed. We make data-based selections however should not paralyzed by perpetual evaluation. We work with a bias in direction of motion.
• Our Bar is Excessive. We anticipate our prospects’ wants earlier than our prospects know what they need. Our work ethic doesn’t finish with our buyer — we embed these identical behaviors in how we work with one another. 

Our Nice Place to Work survey outcomes strongly point out that our workers imagine in  our values. Ninety-four % of workers say their colleagues are keen to provide additional effort to get the job finished, and 92 % agree that once you be part of ZoomInfo, you’re welcomed, handled with respect, and given accountability. 

We Prioritize DE&I

ZoomInfo works arduous to make sure that each worker is a full member of the group. Our Variety, Fairness & Inclusion (DE&I) community, known as ZoomInclusion, cultivates an inclusive tradition by recruiting, retention, growth, neighborhood outreach, and variety training. 

The ZoomInclusion community consists of six voluntary, employee-led Worker Useful resource Teams (ERGs). ERGs attempt to create inclusion and consciousness by neighborhood and dialog:

• Zoom In Shade works to create trustworthy areas to raise the significance of our neighborhood of Black professionals whereas celebrating individuality. 

• ZI Satisfaction furthers the advocacy, mentorship, and training of Lesbian, Homosexual, Bisexual, Trans, Queer, and Questioning colleagues in our office with a concentrate on training surrounding the historical past, accomplishments, and abilities of those communities.

• ZoomInfo WIN works to extend the illustration and development of girls in all roles at ZoomInfo by skilled and private growth.
• ZoomInfo Navy & Household (Zulu Mike Foxtrot) builds relationships for previous, current, and future service members of any world armed forces service, offering assets, fellowship and military-themed occasions. 

• AAPI Allyship Community celebrates Asian cultural range, raises consciousness surrounding violence and discrimination towards the AAPI neighborhood, and creates a secure area for AAPI workers to attach. 

• ZI Wellness goals to create a secure area for private development by offering assets and breaking down stigmas surrounding psychological, emotional, and bodily well being. 

These ERGs assist develop future leaders, enhance worker engagement, and broaden our market attain. The occasions led by our ZoomInclusion teams assist make room for authenticity, create transparency, and normalize complicated conversations — empowering us all to make actual change.

We’re happy with our DE&I tradition and our survey outcomes present that workers agree: 97 % agree that individuals are handled pretty no matter their sexual orientation, 96 % agree that individuals are handled pretty no matter their race, and 93 % agree that individuals are handled pretty no matter their gender and age.

We Have a Tradition of Studying

At ZoomInfo, we imagine everybody can construct a profession with us and we would like everybody to search out their good match. We now have a philosophy of selling from inside wherever potential. We’re happy with the numerous workers in management roles who labored their manner up from entry-level positions. 

We accomplish this mobility by making certain everybody has entry to coaching and growth alternatives. Our just lately deployed studying and growth platform, ZoomInforward, provides tons of of self-paced studying programs and technical coaching on all the pieces from creating work-life stability, to internet hosting efficient conferences, to giving a stellar presentation. 

Our group of studying and growth professionals additionally conducts first-class in-person coaching. Certainly one of their most profitable packages has been Engineering Bootcamp, which allows us to speed up growth on key initiatives and offers an thrilling new pipeline for onboarding numerous expertise into our engineering group. This six-week immersive coaching program acclimates contributors to the corporate and merchandise and equips them with the instruments, information, and expertise to achieve success. 

For brand spanking new managers, we provide Administration Necessities, which is an orientation to the basics of turning into a profitable folks chief. The six-session digital studying program is designed to kick begin the journey into being a supervisor. Periods embody setting clear expectations, managing efficiency, cultural sensitivity, teaching and suggestions.

For extra skilled managers, our Administration Accelerator is an eight-week hybrid studying program designed to show at this time’s managers into tomorrow’s leaders. This system is geared in direction of managers with a minimal of six months of expertise and delivers a management toolkit, insights on the most recent ideas of neuroscience, group evaluation technique, and a peer community. The cohorts are inspired to assist one another clear up issues and share finest practices.

A choose variety of excessive achievers are recognized for focused management teaching. This program, known as BetterUP, is designed for our director-level group members who’re chosen by our management group to work one-on-one with an authorized coach on any private or skilled challenges. This system is instrumental in getting ready our administrators to turn out to be higher leaders. 

We Take care of Our Workers

Previously yr and a half, ZoomInfo has prioritized worker wellness. The results of the COVID-19 pandemic have challenged our bodily, psychological, and emotional well-being. We’ve responded by redoubling our efforts to maintain our workers comfortable and wholesome. 

To start out, we revamped our advantages to incorporate a well being financial savings account (HSA) employer match, a further HSA-eligible plan, and an EPO plan, which doesn’t require workers to pick a major care supplier. This offers workers extra flexibility in how they handle their healthcare decisions. We additionally considerably expanded our imaginative and prescient and dental insurance coverage choices by switching to a lot bigger nationwide carriers, once more offering extra flexibility and option to our workers. Lastly, we expanded our protection associated to transgender healthcare advantages to make sure all our workers had an equitable expertise at ZoomInfo.

To assist workers handle their well being indicators, we launched a no-cost wellness app known as Virgin Pulse to the whole group. Inside Virgin Pulse, workers can begin wellness journeys like meditation or mindfulness, signal as much as compete in step challenges with their coworkers, preserve monitor of their care calendar, and begin wholesome habits. Participation in these journeys and challenges can earn customers a 5 % financial savings in medical insurance coverage premiums. 

Caring isn’t simply HR-driven. Within the GPTW survey, 89 % of our workers reported that at ZoomInfo, folks care about one another.

We Construct Worker Satisfaction

Though we’re extremely aggressive, we’re additionally extremely supportive. At ZoomInfo, we construct one another up and have a good time collectively. Not like different sales-focused firms, our particular person and group successes are celebrated by everybody. We now have Slack channels particularly devoted to calling out nice performers in actual time, a weekly e-mail from the CEO highlighting departmental wins, and two distinct recognition packages to have a good time achievements on a day by day and quarterly foundation. 

Lastly, a key component that makes ZoomInfo a fantastic place to work is that we’re laser-focused on profitable. In a latest all-hands assembly, CEO Henry Schuck mentioned, “I’m not right here to complete second.” This perspective is pervasive — in all issues we purpose to win. 

Our tradition of profitable, and celebrating these wins, conjures up deep pleasure in our workforce. Within the GPTW survey, we discovered the next:

• 90% of workers agreed with the assertion “My supervisor acknowledges and appreciates my work.”
• 90% reported that they’ll see how their day by day work pertains to firm aims.
• 89% are proud to inform others they work at ZoomInfo.

At ZoomInfo you’ll usually hear the phrase, “Hit Your Quantity.” Hitting your quantity isn’t simply assembly your quota — it’s smashing your quota. That’s how we’ve emerged because the main business-to-business intelligence platform for gross sales, advertising and marketing, and recruiting groups, arming them with software program, information, and know-how. 

And that’s why workers proudly describe the ZoomInfo vitality as “addicting.”