Home Green Business Hallmark ITAD Failure Case Examine: Morgan Stanley

Hallmark ITAD Failure Case Examine: Morgan Stanley

Hallmark ITAD Failure Case Examine: Morgan Stanley


Morgan Stanley is on the heart of a trademark case within the ITAD trade. The monetary large switched ITAD suppliers in 2016 to avoid wasting on prices and this ultimately led to vital information loss for his or her prospects. In 2020, Morgan Stanley alerted their prospects that their information was mismanaged and probably compromised, which has led to lawsuits in what would change into a flashpoint for the ITAD trade.


What precisely occurred?


Morgan Stanley terminated contract with ITAD supplier: Morgan Stanley selected to modify suppliers from an skilled ITAD supplier to a different firm that didn’t focus on ITAD providers to avoid wasting on prices related to disposition. This led to poor practices and lack of sanitization of data-bearing gadgets and the eventual lack of buyer information.


Class motion lawsuit: After Morgan Stanley alerted their prospects concerning the information loss, quite a few class-action lawsuits adopted, and the monetary large remains to be in authorized hassle. Many lawsuits are claiming that the corporate was negligent in defending the personally identifiable info of their prospects and there are vital threats concerning the protection of consumers. A number of of the circumstances have been settled, however extra are nonetheless ongoing.


$60 million advantageous: The federal authorities fined Morgan Stanley $60 million for the mismanagement of buyer information. The treasury division detailed the advantageous and Morgan Stanley remains to be doing authorized work to make sure this doesn’t happen once more.

 Hallmark ITAD Failure Case Study Morgan Stanley_what happened_Sage Sustainable Electronics

How can your organization forestall this?


Work with the correct ITAD supplier: There’s a seemingly countless quantity of ITAD suppliers to select from however choosing the proper supplier could make or break what you are promoting. Morgan Stanley took a shortcut by working with a supplier that supplied them a low quote for the providers required. This resulted in information being mismanaged throughout the recycling course of and a pricey class-action lawsuit. ITAD corporations be certain that the disposition course of is each safe and compliant. Forgoing this may end up in an array of authorized and environmental penalties for what you are promoting.


Observe the very best practices for ITAD: One of many key factors that was raised within the case towards Morgan Stanley was that it didn’t observe the very best ITAD practices, and this instantly led to the lack of information. Your supplier ought to work with you so as to create a program that works for you whereas avoiding points equivalent to these. Attempting to chop corners may end up in further future work and authorized ramifications.


Don’t accept an ITAD supplier based mostly in your location: Morgan Stanley selected to modify ITAD suppliers to a supplier that was in the identical metropolis they have been. Though this resulted in momentary comfort, it led to vital points for them. A reliable ITAD supplier can have nationwide logistics to assist your ITAD course of. Sage presents all ITAD prospects with nationwide logistics for safety and comfort. This may be carried out simply by utilizing an internet type to request a pickup.

Learn More About Our Managed Services for ITAD

To study extra about find out how to keep away from ITAD failures, try Sage’s ITAD managed providers right here.




Please enter your comment!
Please enter your name here