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Telenor India Opts for Teradata to Improve Consumer Expertise

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Telenor India Opts for Teradata to Improve Consumer Expertise

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Nov 22, 2016 | New Delhi/Mumbai

New resolution goals to ship tangible advantages for Telenor India throughout three most important enterprise areas – buyer, retail and infrastructure

Teradata (NYSE: TDC), main analytics options firm, has been chosen because the analytics platform of alternative by Telenor India, a number one cellular operator in India, to ship an improved consumer expertise and better total efficiencies for its prospects.

Given the extremely aggressive Indian telecommunications market, sustaining excessive name high quality and delivering the absolute best buyer expertise stays the first aim for all gamers out there. Moreover, Telenor was trying to make the most of analytics successfully as a way to create operational and price efficiencies, decrease name heart prices, cut back churn and supply higher incentives for retailers.

With the rise in demand for cellular Web and information companies, there’s a rising must consistently improve and evolve the again finish IT infrastructure for Telcos as a way to ship better price efficiencies for end-users. Telenor’s rapid necessities had been to have the ability to handle its rising information visitors and on the identical time ship a seamless monetary reporting construction. In an effort to meet the challenges of an ever-changing digital enterprise setting, in 2014 Telenor selected to deploy Teradata information warehousing analytics platform.

The brand new Teradata platform will allow Telenor to create an improved ecosystem that gives a single level of entry to near-real-time data. It’s already delivering a ten-fold enhance in market-norm efficiency for re-rating invoice plans and 99.99% reporting accuracy. That is lowering the turnaround time for monetary closing from 5 to only two days. Moreover, it has enabled the next degree of self-service help for the enterprise groups.

Tanveer Mohammad, Chief Working Officer,  Telenor India stated “This strategic collaboration between Telenor and  Teradata is already delivering the flexibleness and capability wanted to handle our subsequent degree of enterprise development in addition to present an enriched consumer expertise utilizing information and analytics. With the implementation of the brand new Teradata resolution, Telenor will be capable to obtain its ambition of turning into the popular accomplice in our buyer’s digital life-style in India. Moreover, Teradata Lively Techniques Administration provides us real-time information analytics that can permit us to prioritize queries, section buyer wants and cargo information in a well timed method.”

“The intent of this strategic partnership is to attain tangible enterprise advantages throughout three of Telenor’s most important enterprise areas – buyer, retail and infrastructure. Teradata options will assist Telenor to give attention to their major aim which is to concentrate to the client insights which are driving our enterprise immediately. The thought is to optimize their enterprise providing, cut back prices and inefficiencies together with fraud- whist at all times retaining the client’s finest pursuits in thoughts.” stated Mr. Sunil Jose, Managing Director, Teradata India.

 

MEDIA CONTACT:

Teradata India

Prabhjot Minhas: Prabhjot.minhas@teradata.com

+91 97110 33222

 

Telenor India:

Amandeep Kaur:  amandeep.kaur@telenor.in

 



At Teradata, we consider that individuals thrive when empowered with higher data. We provide essentially the most full cloud analytics and information platform, together with for AI. By delivering harmonized information and trusted AI/ML, we allow extra assured decision-making, unlock quicker innovation, and drive the impactful enterprise outcomes organizations want most. See how at Teradata.com.


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