You win, otherwise you study – that’s one in every of Tennick Accountants’ inner mottos, and one which inspired the agency to place themselves within the operating and enter the 2023 Xero Awards UK & Eire. For Graeme Tennick and his crew that perception paid off, with the agency taking house the Small Agency of the Yr award, probably the most hotly contested class of the programme. 

“We aren’t new to Xero and while we have now been utilizing Xero for quite a lot of years now, we didn’t truthfully suppose we might be shortlisted, not to mention win,” mentioned Graeme Tennick, founder and Chief Affect Officer at Tennick Accountants.

“In our personal eyes, we didn’t suppose we have been doing something revolutionary or new till we crammed within the utility kind,” Graeme provides. “This was when it truly made us take a step again and say ‘wow’. What we have now carried out during the last 12 months, which ties again a lot to the values of Xero, has been unbelievable. No matter how our utility was acquired, it made all the crew proud simply taking a step again and reflecting.”

Within the fast-paced world of accounting and monetary administration, recognition for excellent achievements is a testomony to distinctive work and dedication. Our judges mentioned the agency has embraced digitalisation with Xero embedded in all the things they do. 

“Tennick Accountants have efficiently constructed a powerful basis by means of Xero, which is echoed by means of the experience that their crew presents and continues to keep up,” judges mentioned. 

However it wasn’t simply Tennick Accountants’ deal with leveraging know-how that set the agency aside: “Taking over a ‘enterprise first and finance second’ method, they recognise the psychological struggles of enterprise homeowners, placing them on the coronary heart of what they do by upskilling their crew on teaching, and specializing in psychological well being,” judges added. 

The Small Agency of the Yr award celebrates the Xero accounting or bookkeeping companions which have cracked the formulation for fulfillment. Tennick Accountants has carried out simply this, with unwavering dedication to consumer care, progressive use of know-how, and their dedication to information sharing inside the neighborhood.

Shopper-first method

Tennick Accountants’ client-centric method to accountancy is what set the agency aside, with an actual deal with delivering distinctive customer support to assist their purchasers obtain their targets. The crew undertook teaching {qualifications} to reinforce their understanding of their purchasers’ struggles and guarantee efficient communication. By means of this course of they’ve made it their job to know the psychological load that enterprise homeowners bear and have gone the additional mile to help them. 

Tennick Accountants deal with the true the reason why their purchasers began their companies, which they add is never to simply save tax, working it backwards into three core areas that require focus and a focus. These are then damaged down into manageable steps to assist purchasers attain their targets. 

“We make this help nearly seamless by additionally having coaching portals to raised help and information purchasers,” they added. 

Embracing know-how for an enhanced service

Tennick Accountants has absolutely embraced know-how to achieve apply efficiencies and enhance consumer service. From providing 24/7 entry to helpful assets, to streamlining onboarding processes, they’ve made consumer interactions seamless. 

What’s extra, the agency persistently recommends Xero’s suite of merchandise, recognising it because the hub for his or her operations, and equips their crew with complete Xero coaching to remain up-to-date with the newest options and enhancements.

Empowering purchasers and the broader neighborhood

Demonstrating a dedication to sharing information with purchasers and the broader neighborhood, the crew at Tennick present common inner coaching periods, making certain their crew’s experience surpasses their purchasers’ wants. They take satisfaction in educating others about Xero, even involving work expertise people in finishing Xero certifications. As well as, they actively take part in occasions like Xerocon, contribute to promotional movies, and collaborate on psychological well being initiatives, showcasing their dedication to neighborhood help. 

Kudos to Tennick Accountants

When requested how others ought to know whether or not or to not enter the Xero Awards, Graeme’s recommendation is: “Do it!” 

Graeme provides: “One among our mottos internally is “You win otherwise you study” and that’s my renewed method to one thing like this. At the least, you should have the chance to take a step again and mirror on the progress made, and that which remains to be to come back.

Kudos to Tennick Accountants for all the things that you simply do, and nicely carried out once more!

To seek out out extra, you may go to the Tennick Accountants web site, or join on LinkedIn.