Innovation and agility are key indicators of enterprise success. For a lot of enterprises, the main target is on modernizing and remodeling their operations to innovate and keep agile – all with an eye fixed on progress and embracing new alternatives.

“Each firm in the present day is a expertise firm. The query is, how do we offer the suitable expertise and ease of use so our prospects can acquire a aggressive benefit and clear up their enterprise challenges?” says Adrianna Bustamante, vice chairman of world channel and alliances for Rackspace Expertise.

An extended-time VMware accomplice, Rackspace Expertise gives the experience, steerage, and companies to assist corporations create and execute complicated multi-cloud methods, in addition to modernize operations. Whereas usually beginning out to resolve short-term issues, Rackspace Expertise additionally ensures long-term success by ongoing administration and operational help with managed companies.

Their give attention to excellent buyer experiences all through the client lifecycle earned Rackspace Expertise the Lifecycle Companies Award for the Americas within the 2023 VMware Accomplice Achievement Awards. “Making a fanatical buyer expertise is a part of our DNA. We’re honored to have been acknowledged for an award that showcases our dedication to our shoppers,” Bustamante says.

Driving innovation with a robust partnership

Based simply earlier than the millennium, Rackspace Expertise has supplied managed companies on prime of VMware expertise for many years. The partnership between the 2 corporations permits each to supply prospects with new, revolutionary options to beat the challenges of enterprise progress and evolution.

“Rackspace is optimistic about VMware Cross-Cloud managed companies as a result of they supply alternatives to create customer-focused, prescriptive, and easy-to-understand options,” says Bustamante.

Rackspace Expertise already takes benefit of the VMware accomplice ecosystem to reinforce its managed companies choices with deep utility experience, and VMware Cross-Cloud managed companies make offering end-to-end buyer options far more accessible. “It’s an excellent alternative for companions to work extra carefully collectively to assist everybody obtain extra for his or her shoppers,” she provides.

Modernizing airline companies

Rackspace Expertise had been working with a number one airline firm for a few years when the client approached them for assist with evolving their IT operations. Whereas modernization was the unique objective, creating a transparent total utility technique turned out to be the principle hurdle.

After surveying the airline’s utility panorama, Rackspace Expertise suggested shifting a number of the workloads from the general public cloud into a non-public cloud powered by VMware, enabling an improved financial system of scale. On the similar time, the consumer was overhauling their commerce presence and almost all its current IT techniques. The Rackspace Expertise built-in, multi-cloud method not solely modernized the airline’s present operations, however it additionally set them up for future progress.

The airline noticed a 300% enhance in on-line gross sales when the brand new website, bolstered by the improved expertise, went reside. However much more importantly, due to their belief and confidence in VMware and Rackspace Expertise, the airline can now focus extra on its core enterprise, enhance person expertise, innovate extra shortly, and be extra agile than ever.

“Our partnership with VMware was crucial,” says Bustamante. “Their help with design troubleshooting, in addition to their schooling, imaginative and prescient, and experience, made it so our workforce may keep centered on driving the suitable outcomes and make sure the consumer’s success.”

Rackspace Expertise strives to take a customer-first, cloud-first method and supply multi-cloud experience to assist shoppers remodel their group and ship the suitable enterprise outcomes. Bustamante says, “Our relationship with VMware is important to assist us not solely carry that stage of experience and clear up these challenges but additionally develop new, revolutionary options to assist prospects proceed to succeed.”

To study extra about cloud-smart corporations that assist prospects cut back prices, like Rackspace, go to the sources on VMware Accomplice Govt Edge, and take a look at our Cloud Sensible Technique whitepaper.