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So, you’re good with numbers. That’s nice. Essential, even. However how are you at…speaking? As a result of that’s what’s going to set you aside from different accounting companies. The best way you talk is your private model.
The significance of communication in accounting begins (and ends) with consumer relationships. Are you offering personalised service? Are you making communication straightforward and seamless for shoppers? Are you utilizing SLAs? Automation? A consumer portal? Your communication can at all times be higher (and, we consider, simpler).
Communication additionally issues to agency tradition. Research present that highly-engaged staff are 87% much less more likely to depart. And the considered one of finest methods to “extremely interact” your staff is with nice communication, as a lot formally (who’s engaged on which process) as unofficially (y’know, water cooler discuss).
This webinar will take you thru actionable methods to streamline your consumer communications and uplevel the time you spend together with your shoppers, in addition to enhance the way you talk internally. This isn’t simply one other “time block whenever you test electronic mail” webinar. We’re out to vary how you consider your processes and methods for the higher.
On this webinar, you’ll be taught:
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Find out how to place your model positively together with your shoppers
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Find out how to construct efficient, long-lasting relationships together with your shoppers
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Find out how to retain your most beneficial staff and construct a constructive firm tradition
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