In February 2022, ZoomInfo launched its 2021 Sustainability Report — a deep dive into our social, governance, and environmental obligations over the previous 12 months. 

Whereas 2021 had its fair proportion of challenges, we needed to guarantee that we continued to foster a optimistic atmosphere for our staff, empower our clients to succeed by way of our merchandise, and decide to accountable and sustainable operations. 

Right here’s a fast have a look at a number of the promising outcomes. You’ll find the full report right here.

An Inclusive Workforce

We measure the variety of our workforce throughout quite a lot of dimensions, together with gender, age, and racial background. Starting in 2019, we applied structured packages and methods to recruit extra numerous candidates. This has resulted in a 5% enhance in minority illustration companywide. 

Sometimes, numerous illustration wanes as you progress up the company ladder. Nonetheless, ZoomInfo has over 70% extra Black gross sales managers than different SaaS corporations.

Profession Development

We consider in recognizing success and selling internally. We need to guarantee that we’re serving to our staff develop and develop. That’s why staff at ZoomInfo have 2.5 occasions higher profession mobility than the typical SaaS group. 

In 2021, we invested over 80,000 hours in coaching our staff. To make sure our staff have ample entry to profession development, we provide a complete self-service data base, together with programs on our merchandise, communication and management. Moreover, we guarantee all staff have entry to management growth, persevering with training, and third-party coaches and specialists. 

Greatest Place to Work

We’re dedicated to being one of the best place to work. Final 12 months we obtained over 20 awards — from shops like Fortune, The Boston Globe, and Comparably — celebrating our office, tradition, range, and groups. A number of the most noteworthy awards embody “Greatest Firm for Ladies,” “Greatest Firm for Variety,” “Greatest Firm Happiness,” and “Greatest Firm Compensation.” 

Our company values create a tradition of striving for excellence and dealing collectively to provide outcomes we’re happy with. We worth the individuality of our staff and have created Worker Useful resource Teams (ERGs) to acknowledge and have fun their many backgrounds. We have now ERGs that help girls, members of the LGBTQ+ group, folks of colour, and extra. In 2021, we launched a Caregivers ERG to help staff juggling parenting whereas working full-time, an Asian American Pacific Islander (AAPI) Allyship ERG, and a Wellness ERG to offer psychological well being and wellness help for everybody.  

ZoomInfo ERGs are given an annual stipend to host instructional, charitable, and philanthropic occasions to advertise an inclusive office and group. This helps us develop our ERG programming and supply extra sources to our staff. 

Worker Compensation

We attempt to offer aggressive compensation. We established pay parity requirements to make sure that all staff from all backgrounds are paid pretty. We benchmarked the salaries of each worker primarily based on their stage and obligations in opposition to globally acknowledged survey information. We purpose to make sure that males, girls, and non-binary staff are paid equally on common for a similar job and are inside 5% of the benchmark.

Via our Annual Fairness Planning, we provide further restricted inventory models to staff, with award quantities decided primarily based on particular person efficiency. Together with annual bonuses and fairness grants primarily based on worker and firm efficiency, beneficiant fee plans, retirement plan matches, and limitless paid day off, we need to guarantee that our staff are effectively taken care of inside and outdoors of the workplace.

Social Focus

“At ZoomInfo, we consider that we will do effectively and do good,” stated Henry Schuck, ZoomInfo CEO and founder.

We’ve sponsored an annual fundraising drive for over 10 years. Final 12 months, we have been capable of donate over $2,000,000 to 11 organizations — a brand new document. We additionally donated greater than $600,000 in platform licenses to nonprofit organizations and universities to help the higher communities the place we work. 

Knowledge Acquisition and Administration

“Our first purpose is 100% transparency with how we course of private info,” stated Anthony Stark, basic counsel for ZoomInfo. 

We wish our clients to belief how we deal with their info. Our privateness coverage and practices have been licensed below TrustArc’s Enterprise Privateness and Knowledge Governance Practices. We’re additionally licensed below EU-U.S. and Swiss-U.S. Privateness Defend Frameworks, and are a registered Knowledge Dealer in California.

With nice information comes nice duty. ZoomInfo is proud to have applied a strong Data Safety Administration System (ISMS) that meets the rules of the ISO 27001 Normal. We’ve additionally earned AICPA’s SOC2 attestation concerning the safety, availability, and confidentiality controls round our companies. Our ISMS contains the Threat Administration program formally primarily based on the ISO 31000 Threat Administration Framework.

Environmental Efforts

We’re dedicated to growing our environmental sustainability efforts. In 2021, we started prioritizing cloud distributors by carbon neutrality and have gone paperless. We have now applied practices to repurpose our used electronics to people who in any other case wouldn’t have them. This helps individuals who don’t historically have entry to fashionable info and communication expertise, and retains our machines out of landfills. 

Moreover, over 70% of our sq. footage throughout our 12 places of work within the U.S. and Israel are “Gold” Management in Vitality and Environmental Design (LEED) licensed. 

Wanting Forward

We’re planning continued investments throughout our enterprise to ensure we’re constant and chronic in offering an awesome worker and buyer expertise, whereas additionally remaining socially accountable. 

We’ve created short- and long-term targets, together with growing range on our board of administrators, launching an Worker Inventory Buy Plan, and implementing a standardized reporting framework to measure and report carbon emissions.

Schuck additionally signed the CEO Motion for Variety and Inclusion pledge and the Hispanic Promise, two pledges dedicated to cultivating a trusting and empowering atmosphere for workers, together with guarantees to proceed to recruit and rent extra numerous expertise.  

“Our journey is a marathon, not a dash. We understand now we have extra to do in all elements of the group to dwell as much as the potential and market alternative earlier than us, and this report is step one in our sustainability journey,” Schuck stated.

Learn the 2021 Sustainability Report, and for those who’re excited by becoming a member of ZoomInfo, we’re hiring throughout all groups.