Out to dinner on a Saturday night time, we come house late. I verify my mail, see an e-mail change request made to my Twitter account hours earlier (above). I click on by way of the hyperlink to disclaim the request + say this isn’t me, however it’s too late: The e-mail related to the account, the password, and even the username have all been already modified.

I file a report, which generates a Kafkaesque hellscape of automated e-mail loops, none of which ever attain a human and none of which satisfactorily resolve the problem. The inquiry is closed (no motion taken) and I get a beautiful e-mail asking me to rank the standard of the Twitter Assist (Timeliness 8/10; Did we resolve the problem? 0/10).

I create a brand new account with @Barry_Ritholtz, then change it to my previous Twitter deal with (@Ritholtz), to ensure nobody else can seize it. And I maintain including extra information to the e-mail response from Twitter Assist.

So when you see this put up, remember that @RITHOLTZWEALTHS will not be me or the agency, it’s the hackers, and that’s not me posting racist crap or pushing shitcoins.

Over the 36 hours for the reason that hack passed off, Twitter Assist has been an train in frustration. From the brand new account, I filed an impersonation report, noting that my account was hacked and the brand new account (@Ritholtz) is what I’m utilizing to entry help. They requested for a authorities ID, so possibly that’s an excellent signal.

If there’s a silver lining, its that this led me to vary a number of passwords, add two-factor authentication¹ (2FA) all over the place, and a separate digital authenticator.

I’m approach too hooked on Twitter as a information/analysis device and wish to search out backups.

Within the meantime, when you could be so form as to file an impersonation report for @RitholtzWealths it could be significantly appreciated . . . 

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1. I had 2FA on Twitter till some genius thought eradicating it was an excellent advertising concept to promote month-to-month subscrtiptions.