A singular redesign technique piloted by a Walgreens retailer in Chicago might provide small companies contemporary inspiration on easy methods to sort out retail theft. The shop, positioned within the South Loop space, now options solely two open aisles for buyer searching. Nearly all of merchandise are positioned behind counters and will be requested by way of digital kiosks.

This shift to a extra digitally centered retail surroundings might show helpful for small companies trying to improve buyer and worker experiences whereas additionally mitigating theft dangers. As prospects navigate the brand new setup, they place orders at digital kiosks, permitting employees to securely retrieve objects from cabinets not accessible to the general public.

Walgreens’ experiment comes after the corporate scaled again on non-public safety providers because of their deemed ineffectiveness. As an alternative, the pharmacy chain has chosen to collaborate extra with legislation enforcement to make sure retailer safety, suggesting a brand new course that different companies might take into account.

One other spotlight is Walgreens’ notable lower in shrinkage – the lack of stock because of components comparable to theft. The pharmacy chain’s CFO, James Kehoe, revealed that shrinkage had dropped from 3.5% to between 2.5% and a pair of.6% of gross sales.

As small companies proceed to grapple with comparable challenges, they could take into account adopting or adapting parts of Walgreens’ strategy, balancing enhanced customer support with efficient safety measures.

For extra insights, take a look at the total Fox Enterprise report.

Get the newest headlines from Small Enterprise Traits. Comply with us on Google Information.