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Robert Smith, lead singer of English rock band The Remedy, mentioned Ticketmaster will give partial refunds after some concertgoers had been charged extra in service charges than the price of their seats.
Smith mentioned in a tweet Thursday that followers who purchased the lowest-priced seats for his band’s US tour will get a refund of $10 per ticket, whereas others will get $5. The choice got here after Ticketmaster “agreed with us that lots of the charges being charged are unduly excessive,” Smith mentioned.
Ticketmaster, a division of live performance promoter Reside Nation Leisure Inc., has come underneath intense scrutiny over the previous 12 months for the excessive value of tickets to see acts like Bruce Springsteen and Taylor Swift.
The Remedy, recognized for hits reminiscent of Friday I’m in Love and Simply Like Heaven, tried to keep away from ticket scalping by promoting seats for as little as $20 and limiting gross sales to verified followers. After tickets for the US tour went on sale Wednesday, some followers reported paying extra in charges than for his or her seats.
1 OF 2: AFTER FURTHER CONVERSATION, TICKETMASTER HAVE AGREED WITH US THAT MANY OF THE FEES BEING CHARGED ARE UNDULY HIGH, AND AS A GESTURE OF GOODWILL HAVE OFFERED A $10 PER TICKET REFUND TO ALL VERIFIED FAN ACCOUNTS FOR LOWEST TICKET PRICE (‘LTP’) TRANSACTIONS…
— ROBERT SMITH (@RobertSmith) March 16, 2023
2 OF 2: …AND A $5 PER TICKET REFUND TO ALL VERIFIED FAN ACCOUNTS FOR ALL OTHER TICKET PRICE TRANSACTIONS, FOR ALL CURE SHOWS AT ALL VENUES; IF YOU ALREADY BOUGHT A TICKET YOU WILL GET AN AUTOMATIC REFUND; ALL TICKETS ON SALE TOMORROW WILL INCUR LOWER FEES
— ROBERT SMITH (@RobertSmith) March 16, 2023
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