After having two poor internet hosting experiences, Douglas Souza was set on discovering an online host that gives steady efficiency, implements the newest safety practices, and may assist the wants of his company, Coletivo Estúdio. Learn the way migrating to Hostinger has benefited his enterprise. 

Background

Douglas Souza is the founding father of Coletivo Estúdio, a inventive company based mostly in São Paulo, Brazil. The corporate affords internet improvement and advertising and marketing companies to small to medium-sized companies within the nation.

Based in 2010, the company is now a group of 11 specialists who’ve labored with over 1600 purchasers throughout Brazil.

Challenges

When Douglas began Coletivo Estúdio, he was internet hosting his purchasers’ web sites on a neighborhood internet host’s reseller plan. It was enough till the company started to scale and took on extra prospects.

Throughout this progress interval, safety points like malware, viruses, and technical difficulties emerged. Douglas needed to take care of them round the clock, and the corporate’s assist was sluggish to help him. 

He additionally observed issues with electronic mail downtime. “We had a shopper with over 200 electronic mail accounts nonetheless with our first supplier. One time, these mailboxes out of the blue went offline for greater than quarter-hour, which was unacceptable for any enterprise.”

From there, he migrated all the web sites to a worldwide internet hosting supplier. Nevertheless, the scenario didn’t enhance.

His prospects observed an enhance in malware and downtime on their web sites and emails. In reality, one shopper’s inbox acquired hacked – an incident that affected different customers. 

In line with Douglas, there was no warning from the supplier’s facet about this. They’d solely discover the issue when somebody complained or the web site was already down.

WordPress safety is one other facet that the supplier lacked in. Douglas needed to consistently test for plugin and software program updates, which grew to become extra time-consuming as Coletivo Estúdio elevated its clientele. 

“Many plugins have poor safety, which may create gaps for malware to enter our web sites and trigger downtime,” mentioned Douglas. 

To make issues worse, the corporate’s assist was unresponsive and unknowledgeable. 

“They couldn’t assist us with our safety issues, so we needed to take care of them ourselves. On the time, we didn’t have somebody with superior data who might deal with these points for us, so we had been misplaced.”

With a whole bunch of domains on their arms and lots of buyer complaints, Douglas determined to search out one more internet hosting supplier – one with higher stability and safety. 

Answer

Douglas discovered Hostinger by video opinions evaluating our companies to different internet hosting corporations. 

After researching the completely different affords and contemplating his company’s wants, he determined to go along with the Cloud Skilled plan. It affords as much as 300 web sites, 250 GB of SSD storage, and 6 GB of RAM – loads of room for Coletivo Estúdio to scale its enterprise. 

“We noticed instant safety enhancements after shifting to Hostinger, which satisfied us emigrate all of our purchasers,” Douglas shared.

hPanel’s Malware Scanner is without doubt one of the key components that make Douglas stick with Hostinger. 

hPanel additionally features a WordPress plugin vulnerability checker, which has saved his group loads of effort and time in recognizing safety gaps. 

“Neither of our earlier suppliers was involved sufficient to tell us if there have been susceptible plugins in our web sites, however Hostinger was.”

With Hostinger’s 99.9% uptime, service downtime is not a problem. All of our purchasers are stored up-to-date about upcoming server upkeep, they usually can test our programs’ statuses in actual time. 

Hostinger electronic mail internet hosting additionally has anti-spam measures, from electronic mail filtering and blocklisting to SPF and DKIM. 

“With Hostinger Mail, our emails are so well-protected that when our shopper sends too many promotional messages directly, Hostinger will suspect it as spam and block it. Fortunately, we merely have to enter hPanel and allow the e-mail again in just a few clicks.”

Moreover, Douglas and his purchasers have observed how simple it’s to handle their internet hosting through hPanel. 

“We’ve examined different customized management panels, however Hostinger’s is the perfect. Lots of our prospects additionally determined to go along with Hostinger for the standard and intuitiveness of hPanel. In the event that they buy a website and internet hosting with Hostinger, the SSL certificates is already mechanically put in – no have to set one up themselves.” 

When it comes to assist, Douglas finds Hostinger’s Buyer Success group to be dependable. We have now brokers dwelling throughout the globe, together with Brazil. This fashion, our prospects can get immediate help 24/7, regardless of the place they’re. 

With the safety and efficiency points solved, Coletivo Estúdio can now deal with enhancing its buyer expertise and rising as an company. “We’ve been with Hostinger for 3 years, and we’ve got nothing to complain about. We’ve lastly discovered the fitting firm.”

What’s Subsequent?

“Originally of the yr, I obtained an electronic mail from Hostinger highlighting my journey with the corporate. We now have 172 web sites with greater than 170,000 visits in complete. And probably the most visited web site is our personal, which is fairly cool,” mentioned Douglas.

Due to the steadiness that Hostinger has offered, Douglas is now extra assured in taking Coletivo Estúdio to a better stage. 

“The power to even take into consideration increasing our internet improvement division reveals how important Hostinger’s function has been. We will now deliver greater purchasers into our company, and we need to host extra web sites with Hostinger.”

We sit up for supporting Coletivo Estúdio’s journey to achieve much more milestones sooner or later.