Apr 19, 2016 | Hamburg

Teradata Company (NYSE: TDC), the large knowledge analytics and advertising and marketing purposes firm, introduced that The Aditya Birla Monetary Companies Group (ABFSG), a number one non-bank monetary companies group has expanded its Teradata Enterprise Knowledge Warehouse (EDW) challenge to raised assist their buyer centricity imaginative and prescient.

ABFSG chosen the Teradata Knowledge Warehouse platform and revamped the Teradata Monetary Companies Knowledge Mannequin (FSDM) implementation. This follows their earlier commissioning of the Teradata Knowledge Warehouse resolution to assist produce studies and supply data for all gross sales, advertising and marketing, and customer-service-related enterprise models for its life insurance coverage and asset administration enterprise, Birla Solar Life Insurance coverage Firm and Birla Solar Life Asset Administration Firm in 2009.

As its enterprise and company ambitions grew, particularly with the omni-channel operation producing considerably extra knowledge, ABFSG confronted challenges in bringing collectively all related knowledge from 9 completely different corporations and delivering actionable analytics and administration data methods (MIS) studies from a single place. This led them to guage analytics resolution suppliers available in the market. The organisation realised {that a} Teradata resolution enlargement would give them the flexibility and agility to extend competences and capabilities, offering faster turnaround and knowledgeable insights for higher decision-making.

The Teradata resolution will allow ABFSG to create a single supply for knowledge and insights for its whole enterprise, throughout a number of group corporations.  The answer will assist ABFSG to achieve a greater understanding of shoppers throughout the monetary companies companies and assist present higher, extra related and extra well timed service to their finish clients. 

Highlighting this, G. V. Gopalakrishnan, Chief Operations Officer – Monetary Companies, Aditya Birla Group mentioned “”We had been on the lookout for a expertise associate with confirmed experience, an understanding of our enterprise, and one which provided options that may very well be scaled as much as meet future demand. Teradata has confirmed to be the perfect match and we’re sure that they’re future prepared.  ABFSG just lately established a central analytics group to deal with threat analytics and we’re planning to leverage the platform to do all the information mining and different superior analytics on the Teradata resolution. We’ve got the truth is began performing some analytics associated proof of ideas which, when stay, will assist serve real-time analytics enabling us to amass extra clients and attain new segments of shoppers. The improve has greater than lived as much as our expectation as a result of processing time has now come down by 30-40%.”

ABFSG chosen the Teradata Knowledge Warehouse, with its skill to begin small and develop based on necessities, to gasoline its enterprise intelligence (BI) and buyer relationship administration (CRM) initiative. Scalability was a crucial issue as they had been a five-year progress of as much as 27 Terabytes of knowledge which meant they may assist extra LoBs with out spending extra cash.

Teradata’s FSDM offered ABFSG with an enterprise-wide blueprint for his or her knowledge and a construction to assist handle their data in addition to get a single-source view of transactional, monetary and threat administration knowledge. When it comes to outcomes, maximizing buyer worth by way of democratization of knowledge throughout completely different departments and features after which operationalizing it has been a significant differentiator at ABFSG. This has helped ship price financial savings, together with improved consolidated reporting, decreased exterior audit charges, improved product pricing and improved marketing campaign ROI. The corporate additionally sees advantages when it comes to storage financial savings and processing enhancements, together with the additional competences and companies they will now supply clients. Moreover, IVR and customer-care call-centre operations are two areas the place ABFSG has used net companies to leverage Teradata. The answer has helped their group members to make extra correct calculations and choices.

Commenting on this, Sunil Jose, Managing Director, Teradata India, mentioned “It’s certainly a pleasure to be working with a buyer like ABFSG who is totally centered on offering higher companies and experiences for his or her clients. ABFSG selected our options as they think about them to be the perfect available in the market when it comes to not solely expertise and features but in addition with regard to return on investments. Adopting Teradata options has helped them perceive their enterprise knowledge higher, paving the best way for additional enterprise enlargement together with enhanced buyer engagement.”

Aditya Birla Monetary Companies Group

Aditya Birla Monetary Companies Group (ABFSG) ranks among the many prime 5 fund managers in India (excluding LIC) with an AUM of INR 185,515 Crore as on thirty first December 2015. Having a robust presence throughout the life insurance coverage, asset administration, non-public fairness, basic insurance coverage broking, wealth administration, broking, on-line private finance, housing finance, pension fund administration and NBFC, ABFSG is dedicated to serve the end-to-end monetary companies wants of its retail and company clients. ABFSG is within the means of looking for a licence from IRDAI for launching well being Insurance coverage enterprise in a three way partnership with MMI Group of South Africa. For the half yr ended thirty first December 2015, ABFSG reported consolidated income from these companies at Rs. 6,270 Crore and earnings earlier than tax of Rs. 743 Crore. Anchored by about 11,500 staff and trusted by over 7.4 million clients, ABFSG has a nationwide attain by way of 1,350 factors of presence and about 112,000 brokers / channel companions. For extra data, please go to www.abfsg.com.