Edmonton will not be the primary metropolis that involves thoughts when pondering of main tech hubs, however it’s quickly gaining recognition as an rising hotspot for technical innovation, positioning itself to compete with the likes of Silicon Valley, Beijing, and Toronto.

It’s no shock, then, {that a} native agency like Faber LLP has embraced digital transformation within the accounting business. On-line Accountant LLP, their cloud-based accounting agency, is a testomony to their dedication to innovation and flexibility in a quickly evolving enterprise surroundings.

After years of working in public accounting, the companions at Faber LLP have witnessed firsthand the affect of technological innovation on the business. We spoke with one of many companions, Peter S. Johnson, to be taught extra about their journey to the cloud.

Embracing the cloud

Earlier than the pandemic hit, Faber LLP had already began on their journey in the direction of digital transformation. They have been making strikes in the direction of turning into a paperless agency, utilizing cloud-based workflows and time billing. However, when the pandemic struck, it pushed the agency to hurry up their digital efforts.

Because the staff tailored to working within the cloud, they shortly found that this new approach of working was not only a response to modifications in expertise, however a possibility to thrive on this new actuality. 

“We began to consider how we might improve our shoppers’ on-line expertise on this new actuality,” says Peter. “We requested ourselves, what if we have been to revamp our total enterprise mannequin with an online-first mindset? How would we provide our providers on this new world of on-line accounting, and what would our agency seem like if it have been constructed for the cloud?”

Faber LLP knew that the important thing to a profitable cloud-based agency required higher built-in methods and software program. They appeared for a platform that may seamlessly join their staff on-line and make it straightforward for them to collaborate with shoppers. 

“After researching extensively, we discovered that Xero and its app suite of companions have been the right resolution. By using Xero and its companions, we constructed the final word built-in platform to supply seamless on-line accounting providers to our shoppers,” Peter explains.

Values first

Faber LLP has all the time been guided by its core values of “placing folks first, constructing neighborhood, and dealing collaboratively,” says Peter. These values have continued to form the newly fashioned On-line Accountant, LLP, however now with a wider scope. By leveraging the cloud, On-line Accountant, LLP is now capable of join and work with folks from everywhere in the world, increasing the sense of neighborhood past earlier boundaries.

Crossing borders

On this planet of on-line public accounting, outsourcing to corporations offshore has change into a standard follow for a lot of corporations seeking to lower prices. Nonetheless, Faber LLP had earlier experiences with outsourcing that didn’t align with their values or profit their workers and shoppers. So when creating On-line Accountant, LLP, they needed to discover a method to go on price financial savings to their shoppers whereas nonetheless staying true to their core values.

Their resolution? As an alternative of outsourcing to a third-party offshore firm, they opened their very own workplace in Lahore, Pakistan and employed their very own workers. By doing so, they have been capable of go on price financial savings to shoppers, whereas nonetheless feeling good about their decisions and caring for their workers.

Peter provides, “Our Lahore workplace has been an thrilling and rewarding addition to our staff. Due to our capacity to work and collaborate on-line, our workers in Pakistan really really feel like a part of the Faber and On-line Accountant household. We care for and enormously admire our workers. I just lately had the pleasure of spending over a month with our staff in Pakistan, growing an in depth relationship with every individual we employed. I’m desperate to return and see our Lahore workplace proceed to develop into an distinctive place to work.”

Enhancing the shopper expertise

On-line Accountant, LLP is absolutely dedicated to delivering an distinctive service expertise to their shoppers. To that finish, they’re constantly refining their inside processes and collaborative instruments. 

Peter shares, “When Xero introduced their acquisition of TaxCycle, we have been completely thrilled. It solely confirmed our determination to companion with Xero’s accounting platform. We’re excited to see how TaxCycle can be built-in into Xero’s cloud platform, and we are able to’t wait to ship the advantages of this integration to our shoppers.”

By partnering with Xero and using options just like the user-friendly cash-coding instrument and a complete suite of apps, together with Ignition and Dext, On-line Accountant, LLP is empowered to ship the absolute best on-line accounting expertise to their shoppers.