What’s that quantity calling?

Why are they calling?

And the way must you reply?

Whenever you’re taking enterprise and private calls on the identical gadget, it’s straightforward to make a mistake.

The flawed greeting or sluggish response can ship would-be prospects to voicemail and even lose a sale.

That’s the place enterprise cellphone apps are available. They show you how to handle enterprise calls on a single gadget.

They’re a easy answer to maintain work and private calls separate, letting you obtain incoming calls on a devoted enterprise cellphone quantity with out carrying round two telephones.

The very best platforms give you the flexibleness to make use of your private cellphone, VoIP cellphone, or one other internet-connected gadget like a laptop computer.

However not all choices are created equal. At Nextiva, we’ve dealt with billions of cellphone requires 100,000+ corporations and helped numerous customers join reliably on each gadget.

Briefly, we all know what groups of all sizes want in a VoIP cellphone system.

We’ve reviewed the highest 10 apps that can assist you choose the proper answer for your small business wants.

Quick on time? Our choose is Nextiva. Most cellphone apps are too simplistic for a rising enterprise or too complicated for small groups. Nextiva contains the superior options companies want with an easy-to-understand interface and award-winning assist that makes it accessible for corporations of all sizes.

Listed below are the top-rated enterprise cellphone apps for 2023 and past:

1. Nextiva
2. Sideline
3. Unlisted App
4. 1-VoIP
5. Banter.io
6. RingDeck
7. GenVoice
8. Telephone Wire
9. Netlines
10. Vonix.io

Our picks for enterprise cellphone apps at a look

A enterprise app will help you handle separate work and private numbers on the identical gadget, in addition to provide the instruments you want for knowledgeable cellphone presence.

Each incoming name is a possible sale, which is why it’s vital to decide on an app with the proper options for your small business. Built-in options show you how to streamline the platforms you utilize and can lead to much less app fatigue on your workforce.

A typical enterprise cellphone various is Google Voice, but it surely has restricted options. The excellent news is {that a} Google Voice quantity could be later ported right into a enterprise cellphone service platform like Nextiva.

Function	Nextiva	Sideline	Unlisted	1-VoIP	Banter.io
Pricing for marketing strategy	From $18.95/person/month	From $14.99/month	From $13.99/quantity/month	From $14.97/line/month	From $9.99/line/month
Numbers accessible	Native and toll-free	Native	Native	Native	Native and toll-free
Porting of current quantity	Sure, together with bulk porting	Sure	Sure	Sure	Sure
Auto attendant	Sure	No	No	Sure	Sure
CRM integration	Sure	No	No	No	Sure
VoIP know-how	Sure	No (VoIP possibility accessible)	Sure (non-VoIP possibility accessible)	Sure	Sure
Channels accessible	Telephone calls, video conferencing, instantaneous chat, SMS	Telephone calls and SMS	Telephone calls and SMS	Telephone calls, digital fax	Telephone calls, SMS, digital fax
Extra numbers	Limitless	One further	Limitless	Limitless	Limitless

Prime 10 enterprise cellphone apps

1. Nextiva

Nextiva’s enterprise cellphone software program permits customers to name, instantaneous chat, or video convention with a single click on. Customers can transfer from the cellular app to the desktop app seamlessly, making it nice for on-the-go calls and dealing out of your desktop at dwelling or within the workplace.

Nextiva gives a collection of enterprise cellphone options with each plan. These options streamline your communications with one easy-to-use app, making it the only option for many companies.

Nextiva options

• An interactive voice response (IVR) auto attendant so inbound callers can shortly choose which division to talk with utilizing their dial pad.
• Native and toll-free numbers, so prospects don’t should pay a charge after they attain your small business. A conceit quantity additionally will increase the credibility of your small business.
• Limitless HD voice calls with stellar name high quality from any laptop or cell phone.
• Customized caller ID, so prospects know who is looking forward of time, growing your probabilities of them choosing up the cellphone. In actual fact, 76% of calls go unanswered in the event that they’re from unidentified or unfamiliar cellphone numbers.
• Name routing so inbound callers attain the proper division quicker, lowering wait instances and enhancing the shopper expertise.
• Integration with standard CRM software program, together with Salesforce, HubSpot, and Microsoft.
• Voicemail transcription so it can save you time and display screen voicemails shortly with no need to hearken to them.

Nextiva professionals

• Wide selection of options, together with digital conferences, video conferencing, and workforce collaboration
• Consumer-friendly interface and simple setup
• Dependable name high quality and buyer assist
• Integrations with standard productiveness apps like Google, Salesforce, and Zendesk

Nextiva cons

• Premium options might value greater than plans with cheaper suppliers
• No free trial

Nextiva pricing

• Important plan: $25.95/month
• Skilled plan: $30.95/month
• Enterprise plan: $40.95/month

2. Sideline

Sideline strives to prepare communication, simplify buyer interactions, improve responsiveness, and increase workforce collaboration with its “second quantity” function that enables customers so as to add a second cellphone quantity to their current cellphone line.

Sideline options

• Free cellphone quantity so customers can use a piece and private quantity on the identical gadget.
• Enterprise texting so customers can textual content purchasers and prospects for relationship-building past a name or a sequence of emails.
• Auto-reply function to ship follow-up textual content messages to missed calls.
• Group quantity, which places one quantity on a number of telephones to share duties and communication with workforce members.
• Connects by means of your service supplier as an alternative of over VoIP, which suggests your digital cellphone system doesn’t depend on Wi-Fi or information (however can’t be used on a separate gadget).

Sideline professionals

• Inexpensive and cost-effective
• Good name high quality and dependable connection
• Consumer-friendly interface and simple to arrange

Sideline cons

• Restricted options in comparison with different VoIP suppliers
• Some customers have reported lacking calls and login points

Sideline pricing

3. Unlisted

Unlisted is an app that allows you to add as many further numbers as you wish to your cellphone. You can also make and obtain calls from the app for enterprise or private use and select a quantity from any space code.

With Unlisted, you may set your availability and robotically ship calls to voicemail while you like. It’s also possible to arrange computerized messages for any missed calls.

Unlisted options

• Separate cellphone numbers are accessible by way of an app in your cellular gadget.
• It makes use of an actual cellphone quantity along with your native or completely different space code if your small business is focusing on a sure location or demographic.
• Use Unlisted’s built-in VoIP service or swap to relay calling to dial by means of your cell service supplier.

Unlisted professionals

• Nameless calling and texting, making it excellent for privacy-conscious companies
• Discounted annual plan for extra financial savings
• Limitless numbers on the identical gadget

Unlisted cons

• Some customers have reported poor name high quality and dropped calls
• Some customers have reported points with logging in
• No interactive voice response options, as you’ll discover with enterprise platforms

Unlisted pricing

• Month-to-month: $13.99/quantity/month
• Yearly: $99.99/quantity/12 months

What’s the perfect softphone on your workforce?

We’ve coated fundamental smartphone apps that allow you to open a brand new enterprise line on the identical gadget. However what in the event you’re in search of a softphone on your total workforce? What’s the perfect choose?

Nextiva has options which are designed for groups, from small companies to enterprises and the whole lot in-between. With Nextiva, you’ll get the seamless administration and safety features you want, all in an easy-to-install platform with award-winning customer support.

4. 1-VoIP

1-VoIP is a residential and enterprise VoIP supplier that additionally gives SIP trunking. Whereas it doesn’t embody its personal softphone apps, it integrates with different suppliers to allow you to make VoIP calls by means of any internet-connected gadget.

1-VoIP options

• Digital name forwarding to further cellphone numbers.
• Digital softphone setup so customers could make and obtain calls from cellular or desktop units.
• A do-not-disturb mode for when you’ll want to unplug.
• A U.S.-based assist workforce and a 24/7 assist middle so that somebody’s all the time accessible ought to an issue come up.

1-VoIP professionals

• 24/7, U.S.-based assist workforce
• Inexpensive plans for many small companies

1-VoIP cons

• Doesn’t assist video conferencing
• Doesn’t combine with different software program like Google or Salesforce
• Some customers point out hidden charges that enhance the ultimate sale value

1-VoIP pricing

• Enterprise VoIP: From $14.97/month, plus $0.02/minute
• SIP Trunking: From $29.97/month

5. Banter.io

Banter.io gives a unified voice, textual content, and fax software for its customers. Its texting function permits companies to interact in SMS advertising and marketing, whereas its voice and fax instruments enable for a extra acquainted enterprise cellphone expertise. Customers get limitless calling and texting capabilities, browser calling, app integrations, and extra.

Banter.io options

• Customized caller ID so potential prospects know who’s calling them forward of time.
• Name recording for inner coaching functions.
• Integrations with over 2,000 apps.
• Intensive enterprise communication options, together with contact administration, name switch, and convention calling with as much as three individuals directly.
• Digital cellphone system that’s accessible on a vast variety of units concurrently.

Banter.io professionals

• Integrations with 2000+ main platforms, together with Google, HubSpot, Salesforce, and Microsoft Groups
• Simple no-code logic pipelines that can assist you reply to each name shortly

Banter.io cons

• Comparatively restricted data base
• Restricted group and few third-party evaluations or suggestions

Banter.io pricing

• Customary: $9.99/line/month
• Enterprise: Enterprise calling packages require negotiation with Banter.io’s gross sales workforce

6. RingDeck

RingDeck is a enterprise cellphone system that enables customers to name from anyplace on any gadget. Whereas it doesn’t have in depth integrations for bigger groups, it really works properly for small enterprise house owners who have to hold work and private numbers separate.

Ring Deck options

• Native and toll-free numbers as a part of every bundle.
• Handle enterprise calls from a cellular gadget or desktop laptop.
• Add as much as 50 further numbers for $2/quantity/month.

Ring Deck professionals

• Toll-free numbers included
• Comparatively reasonably priced pricing for including new numbers to any plan

Ring Deck cons

• A number of customers report points with logging into the app
• Per-minute billing can get costly as your small business grows

Ring Deck pricing

• Native quantity with 1000 minutes: $20/month
• Native quantity with 5000 minutes: $30/month
• Native quantity with 10,000 minutes: $40/month
• Toll-free quantity: $5/month plus $0.02/minute

7. GenVoice

GenVoice gives a cloud-based VoIP service with over 40 enterprise options, from maintain music to name parking. GenVoice has integrations with most main CRMs and gives softphone apps for desktop computer systems and cell telephones.

GenVoice options

• Toll-free and world quantity performance for receiving worldwide calls.
• Enterprise hour performance to reroute calls throughout your off-hours.
• Deal with e book and CRM integrations, so your most vital contacts are saved robotically.
• Native numbers enhance the trustworthiness of your model or enterprise, even with out a standalone workplace.

GenVoice professionals

• Limitless extensions on each plan
• Customary VoIP options together with name forwarding, name ready, and name parking
• The power so as to add worldwide digital cellphone numbers to your plan

GenVoice cons

• No assist for video conferencing
• Restricted integrations with main platforms

GenVoice pricing

• Fundamental: $20/person/month
• Group: $25/person/month
• Enterprise: $35/person/month

8. Phonewire

Phonewire is a cloud enterprise cellphone service for Android, iPhone, and desk telephones. It gives a hybrid answer for full VoIP service or integration along with your current landline numbers.

Phonewire options

• Name queuing so inbound callers know their place “in line” and aren’t ready on maintain aimlessly.
• The choice to blacklist and whitelist units of cellphone numbers.
• Name-to-email performance, so in the event you miss a name, will probably be transcribed in an electronic mail and despatched straight to your inbox.

Phonewire professionals

• Name routing guidelines to make sure incoming calls go to the right line
• Fingers-on customization and assist choosing the proper system

Phonewire cons

• Not probably the most reasonably priced answer in comparison with different suppliers
• Restricted geographic location for native installations

Phonewire pricing

• Phonewire gates their pricing data, which may solely be accessed by way of a contact type.

9. NetLines

Netlines is a cellphone quantity app for Apple and Android. It gives extra options for a small enterprise cellphone system than some rivals, together with auto attendant (like a digital receptionist), video conferencing, and name recording.

Netlines options

• A second enterprise line with the choice the port over your current cellphone quantity as properly.
• Auto-attendant to route inbound callers to the right departments by way of dial pad.
• Name administration encompassing name forwarding, screening, recording, and blocking.

Netlines professionals

• One of many most cost-effective choices available on the market
• Extra superior options than different apps, together with auto attendant and convention calling

Netlines cons

• Some reviewers complain of restricted buyer assist
• Some reviewers complain of bugs within the app

Netlines pricing

• $9/month if billed yearly, plus $4.50/month for every further person.
• $10/month if billed month-to-month, plus $5/month for every further person.

10. Vonix.io

Vonix.io gives cloud voice and messaging for its customers, plus options like enterprise texting and workforce chat to enhance inner collaboration. Companies can put up on their social media channels immediately from Vonix.io as properly, making it a single portal to attach with prospects wherever they’re.

Vonix.io options

• Limitless calling in North America with no further charges.
• Private, direct line of contact with its in-house assist workforce.
• Name analytics and reporting to get information about name instances, name quantity, and different metrics.

Vonix.io professionals

• Inexpensive plans in comparison with different distributors
• Dependable and steady cellphone service
• Prospects report useful, pleasant customer support

Vonix.io cons

• Some prospects say the implementation course of was much less easy than anticipated
• Lacks integrations with main platforms like Google or Salesforce

Vonix.io pricing

• Fundamental: $19.99 per-user, per-month, plus taxes and costs.
• Professional: $29.99 per-user, per-month, plus taxes and costs.
• Group: $39.99 per-user, per-month, plus taxes and costs.
• Enterprise: In case your workforce wants a extra sturdy plan, communicate to a gross sales consultant.

Honorable Point out: Zoiper

Zoiper is a common VoIP app. It really works with many VoIP suppliers, together with Nextiva.

You may join Zoiper along with your cellphone supplier as an alternative of utilizing proprietary software program. It’s also possible to join it to a SIP trunk supplier, which is useful for testing connectivity.

Zoiper is an effective possibility for technical groups which are in search of extra management over their VoIP system than what’s offered out of the field.

The ultimate verdict: Nextiva

Our high choose for a enterprise cellphone app is Nextiva. Nextiva gives the perfect total worth for groups of all sizes. Nextiva contains superior cloud reliability, sturdy options, and an easy-to-use interface. The software program is simple and quick to arrange, and Nextiva’s award-winning assist workforce is offered 24/7.

Regardless of the dimensions of your group, you may enhance your small business cellphone by upgrading to Nextiva.

So, why must you go together with Nextiva’s enterprise cellphone app?

Having a enterprise cellphone app that’s dependable, versatile, and feature-rich is vital for any rising enterprise, however not simply any supplier will do.

Over 100,000 companies throughout the U.S. select Nextiva as their VoIP supplier. With greater than 40 options in a single easy-to-use, comfortably priced enterprise cellphone app, Nextiva makes communication with prospects seamless and pleasing.

To get began, check out our pricing web page for an entire breakdown of every plan and a clear view of the options each contains.