We’re excited to announce that our annual Sustainability Report has simply been revealed.

At ZoomInfo, we’re devoted to the sustainability of our enterprise, individuals, and communities. This implies fostering an surroundings and constructing a platform of merchandise that makes our staff and clients proud. 

This report seems to be at our environmental, social and governance tasks over the previous 12 months, together with our short- and long-term targets. We consider that publishing and offering annual updates on our targets will assist us align and focus our work as a crew, maintain ourselves accountable, and measure our success.

We’ve launched our second Sustainability Report back to align with our dedication to sustainability and transparency. Listed below are a few of the highlights. You’ll be able to learn the full report right here. 

Rising the Proper Manner

We’ve grown considerably over the past 12 months in a number of areas, together with our profitability,  buyer base, and crew. In 2022, we crossed over $1 billion in annual income. We now have over 30,000 clients globally — a rise of over 20% since 2021. 

We additionally grew our crew and have 3,500 staff, up from 2,700 only a 12 months in the past, and expanded in the UK and India. 

Worker Growth

As we grew our worker base, we invested extra sources to increase the skilled improvement alternatives for our teammates. In 2022, we invested greater than 117,000 hours in worker coaching and improvement. These commitments to profession improvement are among the many causes we’re capable of promote our crew members 2.5 occasions quicker than our SaaS friends.

“We see individuals for his or her potential and put money into them, offering alternatives to be taught and develop, whereas we assist construct their careers,” ZoomInfo founder and CEO Henry Schuck says. “We’re pleased with the funding that now we have made in studying and improvement, and in coaching a era of gross sales individuals.”

Honest and Clear Compensation

Final 12 months, we launched a Complete Rewards Assertion program that exhibits staff an itemized report of their complete compensation. We launched a free-to-employees medical care plan to make sure each worker has protection, and enhanced our medical plan choices to proceed to offer high-quality protection. 

We included ESG retirement plan choices into our advantages and launched our worker inventory buy plan, making certain that every one of our staff have the chance to take part in our long-term progress and success.

Constructing a Consultant Workforce 

We made strides to extend range throughout the corporate, together with growing our feminine administration demographic by 4%, minority illustration in administration roles by greater than 5%, and minority illustration in govt roles by greater than 2%. 

We additionally added options to our platform that assist our clients improve range at their firms. ZoomInfo TalentOS allows recruiters to extra simply discover and rent various expertise by its expansive world database utilizing range and inclusion filters. These filters spotlight candidates from totally different backgrounds, broadening and diversifying the pool of gifted people.

Supporting Our Communities 

ZoomInfo sponsors an annual fundraising drive by which our staff elevate cash to learn native youth and family-focused nonprofit organizations. In 2022, we raised over $400,000 for 12 totally different organizations throughout 5 international locations.

We additionally donated gently used IT tools to native faculties to assist shut the digital divide and contribute to training. And we donated greater than $600,000 in platform licenses to quite a few nonprofits and universities, a enterprise we plan to proceed. 

Conservation 

By the top of 2022, over 95% of our cloud footprint was carbon impartial. We additionally assist our clients cut back their carbon depth by making a extra environment friendly pathway to their excellent clients. The common ZoomInfo buyer reported a 63% improve in productiveness and a 42% lower within the variety of journey days, in keeping with our current survey.

Final 12 months ZoomInfo dedicated to reaching a worldwide goal of 100% Scope 1 and Scope 2 carbon-neutrality by 2025. We intend to attain this objective by shifting our operations to renewable power sources and offsetting the remaining carbon stability.

Our engineering crew employs inexperienced algorithms that develop and tune our software program to each produce quick outcomes and cut back power utilization. 

Privateness Management

“ZoomInfo is a privacy-first firm,” Chief Compliance Officer Simon McDougall says. “That is necessary to us as a result of it’s the proper factor to do — each for purchasers who wish to use our knowledge with confidence, and for the contacts in our database who wish to perceive how we use details about them.”

We’re dedicated to sustaining and additional securing the privateness of each our clients and people with info in our database. In 2022, we despatched over 70 million privateness notices, leading to greater than 90% of our complete emailable universe receiving discover. We had a median opt-out fee of lower than 0.25% and launched the Enterprise Contact Choice Registry, a worldwide database of opt-out requests. This registry offers people extra management of their knowledge and an easier resolution for opting-out of ZoomInfo and comparable companies. 

We based the Enterprise Info Coalition, which brings collectively B2B professionals to share finest practices on privateness rules and knowledge administration, in addition to develop a cohesive business voice.

We additionally joined the SAFECode community, the place a few of the world’s largest and best-known expertise firms share safety and privateness methods to be taught from one another. This community works to stop cybersecurity assaults, shut vulnerabilities, and remedy technical challenges.

How We’re Doing

We have been honored to obtain quite a few awards celebrating our office, tradition, range, and groups.

Lots of our 2021 environmental, social, and governance targets have been checked off. Amongst those who we’re notably pleased with embrace the founding of a brand new worker useful resource group that helps Latin & Hispanic skilled improvement, incomes the TRUSTe Enterprise Privateness Seal, and prioritizing cloud distributors primarily based on carbon affect to be as environmentally pleasant as potential.

What’s Subsequent

Whereas now we have achieved so much in 2022, we proceed to attempt to get 1% higher daily. Our short-term targets embrace as soon as once more donating over $500,000 in platform licenses to non-profits and universities, implementing a carbon emissions administration program, and additional aligning our pay to efficiency by growing the portion of govt compensation linked to firm efficiency.

We’ll proceed to pursue our long-term targets of accelerating range throughout our board of administrators, formalizing a company social accountability framework, and attaining carbon neutrality by 2025. 

“I wish to reiterate what I stated final 12 months: our journey is a marathon, not a dash,” Schuck says. “We understand now we have extra to do in all components of the group to stay as much as the potential and market alternative earlier than us. Sharing who we’re, and our tradition of distinction makers, is a vital and constant step in our sustainability journey.”

Learn the report right here.